The last two videos in our series on building a data culture covered different aspects of how business and IT stakeholders can partner and collaborate to achieve the goals of the data culture. One video focused on the roles and responsibilities of each group, and one focused on the fact that you can’t treat all data as equal. Each of these videos builds on the series introduction, where we presented core concepts about cultures in general, and data culture in particular.
Today’s video takes a closer look at where much of that business/IT collaboration takes place – in a community.
Having a common community space – virtual, physical, or both – where your data culture can thrive is an important factor in determining success. In my work with global enterprise Power BI customers, when I hear about increasing usage and business value, I invariably hear about a vibrant, active community. When I hear about a central BI team or a business group that is struggling, and I ask about a community, I usually hear that this is something they want to do, but never seem to get around to prioritizing.
Community is important.
A successful data culture lets IT do what IT does well, and enables business to focus on solving their problems themselves… but sometimes folks on both sides of this partnership need help. Where do they find it, and who provides that help?
This is where the community comes in. A successful community brings together people with questions and people with the answer to these questions. A successful community recognizes and motivates people who share their knowledge, and encourages people to increase their own knowledge and to share it as well.
Unfortunately, many organizations overlook this vital aspect of the data culture. It’s not really something IT traditionally owns, and it’s not really something business can run on their own, and sometimes it falls through the cracks because it’s not part of how organizations think about solving problems.
If you’re part of your organization’s journey to build and grow a data culture and you’re not making the progress you want, look more closely at how you’re running your community. If you look online you’ll find lots of resources that can give you inspiration and ideas, anything from community-building ideas for educators to tips for creating a corporate community of practice.
 Really important. Really really.
 This is a pattern you will likely notice in other complex problem spaces as well: the most interesting challenges come not within a problem domain, but at the overlap or intersection of related problem domains. If you haven’t noticed it already, I suspect you’ll start to notice it now. That’s the value (or curse) of reading the footnotes.
 You may be surprised at how many of these tips are applicable to the workplace as well. Or you may not be surprised, since some workplaces feel a lot like middle school sometimes…